PRIVACY POLICY

PRIVACY POLICY

Last Updated: 8 August 2026

1. Introduction

Welcome to the website of Dr. Ganesh Marees, operated by Ganesh Marees G, a sole proprietor operating under the business name Divine Spaces, an MSME registered in India.

For the purposes of this Privacy Policy, "we", "us", "our", "Divine Spaces", "Dr. Ganesh Marees" and "Dr. Gan" refer to Ganesh Marees G and the Divine Spaces business.

We respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains what personal information we may collect, why we collect it, how we use and protect it, when it may be shared with third parties, and the choices and rights available to you.

Our business operates from India, with our primary jurisdiction being Chennai, Tamil Nadu. Our website and services may be accessed by people in other countries. Where mandatory privacy or data-protection rights apply to you because of your location, we intend to respect those rights to the extent required by applicable law.

2. Information We Collect

The information we collect depends on how you interact with our website and services.

Information you provide to us

You may voluntarily provide information such as:

Your name
Email address
Phone number or WhatsApp contact details
Information submitted through contact forms
Appointment and booking information
Information required to provide a requested service
Newsletter subscription information
Information submitted through quizzes, assessments or forms
Feedback, reviews or testimonials
Messages and correspondence you send to us
Information you voluntarily provide when purchasing or requesting our products or services

You are not required to provide information that is not necessary for the service or interaction you have requested.

Information collected automatically

When you visit our website, certain technical information may be collected automatically by our website, hosting provider, analytics services or other technologies.

This may include:

IP address
Browser and device type
Operating system
Approximate geographic location
Pages visited
Referring website
Date and time of visits
Website interaction information
Device and technical identifiers
Performance and diagnostic information

The information actually collected depends on the technologies active on the relevant page and your interaction with them.

3. Information Relating to Wellbeing and Personal Circumstances

Some of our services and resources involve spiritual guidance, energy healing, Home Harmony Consultation and support for parents of children with autism.

You may voluntarily tell us about personal circumstances, family circumstances, emotional experiences, wellbeing concerns or other matters when communicating with us.

Please do not provide sensitive or highly personal information unless it is reasonably necessary for the service you are requesting.

Our services are intended for adults. We do not knowingly solicit personal information directly from children.

Where a parent voluntarily provides information concerning their child, we seek to limit such information to what is reasonably necessary for the purpose for which it was provided.

We do not provide medical or clinical services, and we do not intentionally collect medical records or clinical health information as part of our ordinary website operations.

4. How We Use Your Information

We may use personal information for purposes including:

Responding to enquiries
Providing requested services
Scheduling appointments
Managing bookings
Processing payments
Providing customer support
Delivering courses, resources or other products
Sending newsletters and other marketing communications where permitted
Sending service-related communications
Improving our website and services
Understanding how visitors use our website
Measuring website and marketing performance
Understanding the effectiveness of advertising campaigns
Preventing fraud, abuse and security threats
Maintaining business and transaction records
Complying with applicable legal obligations
Establishing, exercising or defending legal rights and claims
Communicating important changes to our services, policies or terms

We seek to use personal information only for legitimate and reasonably expected purposes connected with our business and the interaction you have with us.

5. Newsletter and Email Communications

If you voluntarily subscribe to our newsletter, your name and email address may be collected and stored by SwipeOne, our email marketing and communication service provider.

SwipeOne may process your information on our behalf for purposes including managing subscribers, sending emails, monitoring email delivery and managing unsubscribes.

You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting us at:

connect@thedivinespaces.com

Unsubscribing from marketing communications will not necessarily prevent us from sending essential communications relating to a service, booking, transaction or other interaction you have requested.

6. Bookings and Appointments

We may use third-party booking services, including NeetoCal, to schedule consultations, healing sessions and other appointments.

When you make a booking, the information required to arrange and administer your appointment may be processed by the booking service.

The third-party provider may process information according to its own privacy policy and terms.

We recommend reviewing the relevant third-party privacy policy before submitting information through a third-party booking system.

7. Payments

Payments for our services or products may be processed through Razorpay.

Where payment information is entered directly into a payment provider's system, that information may be processed by the payment provider in accordance with its own privacy policy and security practices.

We do not intentionally store complete payment-card numbers, CVV numbers or other complete payment credentials on our website.

We may retain transaction-related information such as payment status, transaction reference, amount, date and information necessary for accounting, customer service, refunds, dispute management and legal compliance.

8. Website Analytics and Marketing Technologies

We currently use certain third-party technologies to understand website usage and measure marketing performance.

These may include:

Google Analytics
Google Search Console
Meta Pixel
Growify

These technologies may collect information such as device information, website interactions, traffic sources, page visits, conversion information and other technical or behavioural information.

We use this information to:

Understand how visitors use our website
Improve website content and functionality
Measure marketing effectiveness
Understand how visitors arrive at our website
Improve our advertising and communications
Identify technical problems
Understand general audience trends

Some of these technologies may use cookies, pixels, tags or similar technologies depending on their implementation.

We may add, remove or change analytics and marketing technologies as our website develops. This Privacy Policy may therefore be updated from time to time to reflect material changes.

9. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, scripts or similar technologies provided by us or by third-party services.

These technologies may be used for purposes such as:

Essential website functionality
Security
Website performance
Analytics
Marketing measurement
Advertising attribution
Embedded content
Remembering preferences

We do not currently maintain a separate cookie-policy page because our website is not presently operated as a cookie-dependent platform.

However, third-party services integrated into our website may independently use cookies or similar technologies.

You may also control cookies through your browser settings.

If we introduce additional technologies that materially change how personal information or tracking technologies are used, we may update this Privacy Policy and introduce additional consent mechanisms where required by applicable law.

10. Third-Party Services and Embedded Content

Our website may contain links to or integrations with third-party services, including:

NeetoCal
Razorpay
SwipeOne
Google
Meta
YouTube
Instagram
WhatsApp
Growify
Affiliate partners
Other technology providers used in the future

Some pages may contain embedded YouTube videos, Instagram content or other third-party content.

When you interact with third-party content, the relevant third party may collect information about your interaction according to its own privacy policy.

We do not control the privacy practices of third-party websites and services.

You should review their privacy policies before providing personal information to them.

11. Affiliate Links

Some pages on our website, particularly the Resources page, may contain affiliate links.

If you purchase a product or service through an affiliate link, we may receive a commission from the relevant provider without any additional cost to you, unless otherwise stated.

We may participate in affiliate programs operated by different companies and platforms.

Affiliate relationships do not mean that we control the privacy practices of those companies.

When you click an affiliate link, the third party may collect information according to its own privacy policy.

For Amazon Associates content, the following disclosure applies:

As an Amazon Associate I earn from qualifying purchases.

12. How We Share Personal Information

We do not sell your personal information as a standalone business activity.

We may share personal information with service providers and other third parties where reasonably necessary to operate our website and provide requested services.

These may include providers involved in:

Website hosting and infrastructure
Booking and scheduling
Payment processing
Email delivery
Analytics
Marketing measurement
Advertising
Website security
Technical support
Cloud services
Customer communications

We may also disclose information where reasonably necessary:

To comply with applicable law or a lawful request
To protect our rights, property or safety
To investigate fraud or security incidents
To establish or defend legal claims
To enforce our agreements
In connection with a merger, restructuring, acquisition or transfer of business assets, where legally permitted

We seek to ensure that third parties processing personal information on our behalf use it only for appropriate purposes and provide reasonable safeguards.

13. International Processing

Our business is based in India, but some of the technology providers we use may operate or process information outside India.

As a result, your personal information may be processed or stored in countries other than the country in which you live.

If you access our website from outside India, you acknowledge that your information may be transferred to and processed in India and/or other countries where our service providers operate.

Where applicable law requires specific safeguards for international transfers, we will seek to implement those safeguards.

14. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, loss or destruction.

The measures used may include:

Access controls
Authentication mechanisms
Restricted access to personal information
Secure third-party service providers
Appropriate technical safeguards
Monitoring and security practices appropriate to our operations

However, no website, online transmission or electronic storage system can be guaranteed to be completely secure.

If we become aware of a personal-data breach that requires notification under applicable law, we will take reasonable steps to investigate, contain and address the incident and provide notifications where legally required.

15. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The appropriate retention period may depend on:

The nature of the information
The purpose for which it was collected
Whether you continue to use our services
Legal and accounting requirements
Dispute resolution requirements
Fraud prevention and security requirements
The establishment or defence of legal claims

When information is no longer reasonably required, we may delete, anonymise or securely dispose of it, subject to applicable legal and legitimate business requirements.

16. Your Rights Under Indian Law

Where India's applicable data-protection framework applies to your personal data, you may have rights concerning your personal information, including rights relating to:

Access to information concerning the processing of your personal data
Correction of inaccurate or incomplete information
Updating information
Erasure of personal data where applicable
Withdrawal of consent where processing is based on consent
Grievance redressal
Nomination of another individual to exercise applicable rights in specified circumstances

The availability and scope of these rights may depend on the applicable law, the nature of the processing and applicable exceptions.

India's Digital Personal Data Protection framework and the Digital Personal Data Protection Rules, 2025 provide the relevant framework for processing digital personal data in India. The Rules were notified on 14 November 2025 and provide for phased commencement of different provisions.

17. International Visitors

If you access our website from outside India, additional privacy rights may apply to you depending on where you live and whether the relevant privacy law applies to our processing.

We do not represent that every provision of every foreign privacy law applies to every visitor.

However, where a mandatory privacy right applies to you, nothing in this Privacy Policy is intended to remove or restrict that right.

You may contact us at:

connect@thedivinespaces.com

to ask about your personal information or applicable privacy rights.

18. United States Visitors

Privacy laws in the United States vary by state.

Certain state privacy laws apply only when specific legal thresholds and other conditions are satisfied. We will honour applicable rights where a particular law applies to our processing.

Depending on the applicable law, rights may include:

The right to know what personal information is collected
The right to access personal information
The right to correct inaccurate information
The right to request deletion
The right to opt out of certain processing
The right to receive a copy of certain personal information
The right not to receive discriminatory treatment for exercising applicable privacy rights

We do not sell personal information as a business activity.

Where a US privacy law requires a specific notice, opt-out mechanism or other consumer-rights process applicable to our business, we will provide it as required.

For example, the California Consumer Privacy Act, as amended, provides qualifying California consumers with rights including access, deletion, correction, certain opt-out rights and limits concerning certain sensitive personal information. The CCPA applies only to businesses meeting its applicability requirements.

19. Children

Our website and services are intended for adults.

We do not knowingly solicit personal information directly from children.

Our services concerning parents of children with autism are designed for the parent or adult caregiver, not for children.

We do not intentionally create accounts, market services directly to children or request children to provide personal information.

If you believe that a child has provided personal information to us without appropriate authorisation, please contact us at:

connect@thedivinespaces.com

We will review the matter and take appropriate action where necessary.

20. Marketing Communications

You can choose not to receive promotional communications from us.

You may unsubscribe from email marketing using the unsubscribe link in our emails or by contacting:

connect@thedivinespaces.com

Where applicable law provides additional rights concerning direct marketing, targeted advertising or similar processing, those rights will be respected.

21. Accuracy of Your Information

We rely on you to provide accurate information when you interact with us.

If information you have provided is inaccurate, outdated or incomplete, please contact us so that we can update it where appropriate.

22. Privacy Requests and Grievances

If you have a question, concern, privacy request or grievance regarding the handling of your personal information, please contact:

Ganesh Marees G

Divine Spaces

Email: connect@thedivinespaces.com

Please provide enough information for us to understand your request and identify the relevant information.

We may take reasonable steps to verify your identity before responding to certain requests, particularly where disclosure, correction or deletion of personal information is requested.

We will handle requests within the time period required by applicable law.

23. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect: